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How do we do it?
At CarParts.com we deliver Just Great Parts CHEAP! Seven days a week, 24 hours a day, the absolute lowest prices on the Internet for top quality stuff for your vehicle. So how do we do it?
Warehouse Direct
CarParts.com has over a million different items from all the brands you know ready to ship direct to you from the warehouse. No middlemen, no crazy markups, no regional sales managers—just top quality, brand name parts and accessories straight from the warehouse to your garage. We don't have stores so we don't need the real estate, don't pay for store personnel or landscaping for the parking lot. In addition to the over 57,000 parts in our warehouse near Chicago, we work with a vast network of warehouses across the U.S.A. to find you the best possible price on great quality stuff for your vehicle. The CarParts.com supply network includes warehouses at manufacturing plants, wholesalers and distributors in addition to our own warehouse. No matter what the part or where it's at, you're going to get the best possible price for it on the Internet.
We GUARANTEE it!
Check out our ironclad Low Price Guarantee for details. But go ahead and compare our prices and quality against other internet sites—you'll be amazed at how low our prices really are, day in and day out.
No Frills Shopping
Part of how CarParts.com delivers "Just Great Parts CHEAP!" is that we've tabled the gimmicks found on other auto part sites. We've nixed the handholding, the "live chat" and the sales assistants who try to get you to buy more stuff than you really need. You've let us know that what you really want are the parts you need at the lowest possible price...and we're here to deliver.
Sure, our site could be prettier, but it's plenty nice enough for you to quickly search through millions of parts and get right to what you want, fast. And when you're ready to pay for your order, we take Visa, MasterCard, Discover and American Express.
If you're dead set on all the frilly extras, there are plenty of other places you can go for that and pay higher prices while you're at it. But if you want Great Parts at the Very Best Price, then CarParts.com is your one-stop shop.
Low-Cost Shipping & Returns
Our default shipping option is the low-price choice that gives you the lowest possible cost for your order and we always give you Free Shipping on orders above $99. Of course, if you want, you can pay more to get it faster. For you lawyer-types—yes, about 1% of the items we sell are big enough or heavy enough that we need to put an additional heavy-item charge on them. That keeps prices down on all of our products across the board. But we'll NEVER try to fool you by assessing hidden surcharges or jacking up our prices just so we can offer a "generous" returns policy. Instead, we charge rock-bottom prices for great parts and have a very fair returns policy that, in some cases, includes a restocking fee.
In other words, everything we do is designed to keep our costs down so we can pass on the savings to you. No frills, no fuss, no messin' around. Just Great Parts CHEAP!
Industry Insiders
Another reason why CarParts.com can deliver on our promise of "Just Great Parts CHEAP!" is that we're your insider friend in the business. We know everybody—the manufacturers, the wholesalers, the suppliers and all the retailers in the parts and accessories business. We know the secrets of the trade—where to find the Highest Quality Liquidation and Closeout Merchandise that make the Greatest Deals. The CarParts.com team is a group of Industry Professionals and Car Fanatics who know their stuff and pack hundreds of years of combined experience serving the needs of vehicle owners like you.
Internet Experts
CarParts.com is an internet-only business. We don't have retail stores so you can't show up at one of our stores or call us on the telephone—we do all our business directly over the internet. Fortunately, we're experts at what we do. Our experience and technology are rock solid. Your transactions are guaranteed verified and secure, so you can feel confident shopping with us. Finding what you need is fast and easy. Shop by Product Category, Shop by Vehicle, Shop by Brand or Search Our Inventory of over a million parts and you'll be presented with a terrific selection of great choices in an easy-to-use, easy-to-understand manner.
If you're an extreme value-hunter, be sure to sign up for e-mails which include Great Deals, Manager's Specials, more, sent to your inbox (or not, if you don't want them). As a subscriber, you'll be notified several hours before we open them up to the general public, giving you first crack on the hot deals.
If you're concerned about how we use your information to process your online order, check out our privacy policy. It's clear and fair and lets you know we make the security of your information a top priority.
Bottom line? Simple. We guarantee you a fast, efficient and secure place to shop for the parts you need at the price you want. In other words, "Just Great Parts CHEAP!"
