{"id":7097,"date":"2020-02-18T09:00:48","date_gmt":"2020-02-18T17:00:48","guid":{"rendered":"https:\/\/blogv2prod.wpenginepowered.com\/blog\/?p=7097"},"modified":"2021-02-09T22:42:10","modified_gmt":"2021-02-10T06:42:10","slug":"safety-experts-weigh-in-on-gms-recent-brake-issue","status":"publish","type":"post","link":"https:\/\/www.carparts.com\/blog\/safety-experts-weigh-in-on-gms-recent-brake-issue\/","title":{"rendered":"Safety Experts Weigh in on GM’s Recent Brake Issue"},"content":{"rendered":"\nReading Time: <\/span> 2<\/span> minutes<\/span><\/span>\n

General Motors is facing a conundrum with its 2019 pickup trucks having poorly functioning software that prompted a recall from the automaker.<\/p>\n\n\n\n

About 900 customers who have complained of brake failure in their pickups are being contacted by the company for an immediate fix, while 160,000 owners of 2019 GMC<\/a> or Chevrolet<\/a> light-duty trucks are being advised not to drive their vehicles should they see “Service Brake Assist” or “Service ECS” notifications on the instrument panel.<\/p>\n\n\n\n

The problems are reportedly caused by faulty power brakes that require hard manual braking or holding the emergency brake to put the vehicle to a complete stop.<\/p>\n\n\n\n

“If you have all these telltales when you start up the vehicle, indicating brake issues, don’t drive your vehicle,” said GM spokesman Dan Flores. “Call your dealer.”<\/p>\n\n\n\n

\"\"
In December, GM issued a recall on 550,000 Chevrolet and GMC light-duty pickups and Cadillac CT6 sedans in North America due to a software error.<\/figcaption><\/figure><\/div>\n\n\n\n

Since mid-December, almost 1,700 GM pickup owners have complained the brakes<\/a> of their trucks did not work even after going through the company’s recall and supposed fix. According to the company, a total of 162,000 owners had the initial recall done to their vehicles.<\/p>\n\n\n\n

While GM now has a fix to the problematic initial recall, some pickup owners are furious at the company for apparently taking too long to notify them of the potential danger.<\/p>\n\n\n\n

In effect, GM put its customers at risk by not informing them right away that they could lose brakes, said Safety Research and Strategies Inc., President Sean Kane.<\/p>\n\n\n\n

“Once they realized it was caused by the OnStar app, disable that feature on the app and communicate it through Onstar,” Kane said.<\/p>\n\n\n\n

Flores, meanwhile, said GM cannot alert customers of the problem before notifying the National Highway Traffic Safety Administration first and filing the necessary paperwork.<\/p>\n\n\n\n

But Jason Levine, Executive Director at the Center for Auto Safety, does not buy GM’s excuse.<\/p>\n\n\n\n

“Once you discover that it is the brakes, you do everything you can to notify everyone and that shouldn’t take (CEO) Mary Barra to weigh in. That’s a low-level decision,” he said.<\/p>\n\n\n\n

In December, GM issued a recall on 550,000 Cadillac CT6 sedans and Chevrolet and GMC light-duty pickups in North America due to a software error that can disable the electronic stability control and antilock brake systems.<\/p>\n<\/body><\/html>\n","protected":false},"excerpt":{"rendered":"

Reading Time: <\/span> 2<\/span> minutes<\/span><\/span>General Motors is facing a conundrum with its 2019 pickup trucks having poorly functioning software that prompted a recall from… Read More<\/a><\/p>\n","protected":false},"author":4,"featured_media":7100,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[54],"tags":[87,98],"ppma_author":[2607],"class_list":{"0":"post-7097","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-news","8":"tag-chevrolet","9":"tag-gmc","10":"entry"},"acf":{"adrotate_specific_mobile_ad":"","adrotate_specific_desktop_ad":""},"yoast_head":"\nSafety Experts Weigh in on GM's Recent Brake Issue - In The Garage with CarParts.com<\/title>\n<meta name=\"description\" content=\"General Motors is being criticized by safety experts for its poor handling of a recent recall due to brake failure. 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