Your Dodge Ram 1500 Power Programmer makes it easy for you to change up your engine's settings according to your needs. All you need to do is to plug it into the On-Board Diagnostics II (OBD-II) port located in along the dashboard, press a few buttons, and drive on. While it may be easy to use, there are rare cases in which it encounters some problems. When any of the following issues happen, there are steps you can take to do some basic troubleshooting:
If your programmer doesn't turn on, then it could be a simple matter of fully inserting one end of its cable into your Dodge's OBD-II port and the other into its body. Disconnect the cable and fasten it more securely before trying again. However, if that doesn't work, you could have a blown fuse somewhere on your Dodge Ram that you need to replace. If replacing the fuse still results in a blank screen, call the power programmer manufacturer and report that the unit that you purchased is faulty.
If your programmer has already been used on a vehicle other than your Dodge Ram, you might not be able to use it immediately. Apart from any incompatibility issues, a lot of programmers lock their information and settings for only one vehicle identification number (VIN) at a time. You'll need to wipe that VIN form the programmer to use it on your Dodge. First, you'll need to plug it into the vehicle that you first used it on. Then, turn the key into the on position without starting your engine so that the programmer turns on. Afterwards, restore the factory settings on the programmer by selecting the "return to stock" option.
Your programmer might occasionally show error messages on its screen. If you see a "loss of communication" message, then you need to make sure that your car key is in the "run" position and that your programmer's cable is attached securely. If you need to restart the programming process, wait for five minutes before turning on the device again. If you see a "programming was interrupted" message, then you need to ensure that the cable is not being pinched or obstructed from being fully attached to your Dodge's dashboard and the programmer. If you see an error code corresponding to your programmer being incompatible with your Dodge, it could be due to someone reprogramming your vehicle's computer or an unrecognizable program already installed.