Dec 12, 2022 - 09:38 AM
The most logical explanation is that the camera is not powered. That could possibly be due to busted fuse(s) or relay(s) which also affect the a/c and radio navigation. Check the voltage delivered to the camera. Follow the cable lines and check the connectors. A diagnostic trouble code would also be helpful.
You can have the vehicle checked by a certified mechanic or send us the trouble code(s) so we can further assist you. We hope you find this helpful, and please don't hesitate to contact us again if there is anything else we can do to help. Have a wonderful day