Why isn’t free shipping showing up at checkout?
Here's how to make sure your CarParts+ free shipping benefit applies:
- Sign into your account: If you are not signed in, our system can't apply your membership benefits at checkout. Just click "My Account" icon at the top right of our website or app to get started!
- Check item eligibility: Some items don't qualify for free shipping because of weight or other shipping requirements. Look for the blue "Ships Free with CarParts+ banner to be sure.
Still not seeing free shipping? Our Customer Support Team is here to help!
What should I do if I’m having trouble accessing my benefits
Give our VIP line a call—we’re always happy to help make sure you're getting the most out of your membership!
Are there any age restrictions or eligibility requirements for the membership?
This membership is for individuals 18 and older. If you're a business, check out our wholesale website for perks tailored just for you!
How can I share feedback or suggestions to improve CarParts+?
We’d love to hear from you! Just use this link to share your thoughts and help us make CarParts+ even better.
Do I need the CarParts.com app to enjoy CarParts+?
You don’t need the app, but we highly recommend it for an even better, smoother shopping experience!
