AutoPartsWarehouse.com is now CarParts.com - In The Garage with CarParts.com

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Welcome to your new go-to source for aftermarket auto parts and accessories. CarParts.com is committed to bringing you the same competitive prices, better customer service, and a truly superior shopping experience.

Stick around—we’ve got great things in store for you!

Frequently Asked Questions

GENERAL Why did Auto Parts Warehouse move to CarParts.com?

CarParts.com offers a better shopping experience, thanks to our newly redesigned website—it’s faster, more user-friendly, and completely mobile responsive. We believe that this improved platform will allow us to better serve our Auto Parts Warehouse customers.

Auto Parts Warehouse and CarParts.com are both subsidiaries of the same parent company, which is U.S. Auto Parts Network, Inc. This is why you can expect the same competitive pricing on direct-fit, top quality automotive parts.

ORDERS What will happen to my orders from Auto Parts Warehouse?

All orders placed through Auto Parts Warehouse will be fulfilled and will arrive as scheduled. If you have an existing account with CarParts.com under the same email address as your Auto Parts Warehouse account, your order will automatically show up in your CarParts.com account.

If you have an account with Auto Parts Warehouse but do not have one with CarParts.com, we will automatically create an account for you using the information you previously provided. You will be able to log in using the same credentials associated with your Auto Parts Warehouse account. You will also be able to see any outstanding Auto Parts Warehouse orders in your new CarParts.com account.

How will this affect my Auto Parts Warehouse order arrival date?

Shipping will not be affected. All orders are expected to arrive as scheduled. If you are expecting an order from Auto Parts Warehouse that is scheduled to arrive on or after April 30, 2020, please be on the lookout for email updates on your order.

You can also check the order status in your new account with CarParts.com, which will be automatically created for you if you had an existing account with Auto Parts Warehouse.

I just purchased from Auto Parts Warehouse. How do I track my order?

All customers will receive an email with tracking details once their orders have shipped. The email will also include a link where you can view shipment status and sign up for mobile text notifications.

If you had an existing account with Auto Parts Warehouse, we will automatically create an account for you on CarParts.com, which you will be able to access with the same APW login credentials. Any outstanding Auto Parts Warehouse orders will be transferred to your new CarParts.com account.

You may also get updates on your order by contacting the CarParts.com sales team at 1-866-529-0412 or by clicking here to send an email to our customer advocate team.

What if I need to exchange or return my purchase from Auto Parts Warehouse?

No worries! CarParts.com will process exchanges and returns for any purchases made on Auto Parts Warehouse, as long as they are within the guidelines of Auto Parts Warehouse’s returns and exchanges policy.

For additional inquiries, please click here to send an email to the CarParts.com customer advocate team.

ACCOUNT How will my Auto Parts Warehouse account be transferred to CarParts.com?

If you previously had an account with Auto Parts Warehouse, all of the information you provided will be transferred to your new CarParts.com account, which will be automatically created for you. You will be able to log in using the same credentials associated with your Auto Parts Warehouse account.

If you already have an existing account with CarParts.com under the same email as your Auto Parts Warehouse account, any outstanding orders that you may have placed with Auto Parts Warehouse prior to our website consolidation will automatically be transferred to your CarParts.com account.

What will happen to my Auto Parts Warehouse email subscription?

If you were previously subscribed to the Auto Parts Warehouse mailing list, your account will be transferred to CarParts.com. After the consolidation, you will start receiving newsletters and promotional emails from CarParts.com.

This is covered under “Use of Information” section in the Auto Parts Warehouse Privacy Policy:

“Business Transfers. If we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected from you to the acquiring company. You acknowledge and agree that any successor to our acquirer, our company or the Sites will continue to have the right to use your information in accordance with this Privacy Policy.”

If you would like to stop receiving newsletters, promotions, and discounts from CarParts.com, please click “unsubscribe.”

WARRANTY Will the warranties on parts I purchased from Auto Parts Warehouse be upheld?

Yes. CarParts.com will uphold all valid warranties on parts ordered from Auto Parts Warehouse. Just click here to send an email to the CarParts.com customer advocate team for further assistance.

CUSTOMER SUPPORT I have more questions. Who should I reach out to?

For sales inquiries, please call us at 1-866-529-0412. For all other inquiries, please click here to send an email to the customer advocate team at CarParts.com.

Note: All calls to Auto Parts Warehouse hotlines will be redirected to the CarParts.com customer service team.