Hi Nasir M. Good Day! Thank you for your purchase. We pride ourselves in selling good quality parts at reasonable prices so we are quite saddened and embarrassed that we fell short in your case. We will definitely relay your comments about the product to our supplier so we can address the issue on quality. Thank you for pointing this out to us. As to the part you got from us, based on our record a refund has been issued to your PayPal account last July 29,2020. We have sent you an email with regard to the refund we’ve processed. We apologize again for the inconvenience, and appreciate the opportunity to better serve you. If you have any other concerns or need further assistance, please feel free to contact us.