Hi Svitlahna, Thank you for taking the time to send us a feedback about the condition of the 2014 Nissan NV2500. My sincere apologies for the inconvenience that this might have caused you.  We already made some improvements in terms of the quality and packaging before the part ships out, but it looks like we still have more to improve on. Nevertheless, I will definitely relay your feedback to the courier and to our Shipping Department so we can improve our service further to ensure that packages are properly handled and delivered in good condition. I appreciate your thoughts, and for bringing things to our attention. We are hoping that you'll still give us a chance and consider us for your future car part needs. Thank you. Sherryl P. Customer Advocate Team