HI Gulnara, The issue with the outside door handle of your 2009 Nissan Altima not working while it works from the inside could be caused by several reasons, including: Broken handle: The outside door handle may have broken internally, making it unable to open the door from the outside. Latch assembly: The latch assembly could be damaged or malfunctioning, preventing the door from opening. Wiring issues: The wiring that connects the handle to the door latch mechanism could be damaged or disconnected, causing the handle to not work. Door lock actuator: The door lock actuator, which operates the latch mechanism, could be faulty and need replacement. To determine the exact cause, a visual inspection of the door handle and latch assembly is recommended, along with a diagnostic scan of the vehicle's computer system. A qualified mechanic will be able to diagnose the issue and make the necessary repairs to resolve the problem.

Hi Irma, thank you for reaching out. If the door lock actuator is the cause of the issue, then yes. We suggest that a certified mechanic diagnose the vehicle to pinpoint the part that needs replacement. You can use this link to go back to the item page and continue the order: https://www.carparts.com/door-lock-actuator/replacement/rn31530008?can=CPAP3648_20220418 I hope this helps. Happy shopping.