Hi JB, We sell Aftermarket products. Aftermarket products can be any part of a vehicle that is not sourced directly from the car's maker. These parts are direct replacement parts, designed to function the same, may not be physically identical to the original, but there are some instances that it even worked better than the OE parts. Hence, we will definitely relay your comments about the product to our supplier so we can address the issue on quality. Thank you for pointing this out to us. We would like to better assist you with your concern. Can you provide your Order Number? Thank you, Philip Customer Advocate Team