Hi J O. Good Day! Thank you for your purchase. We sell Aftermarket products. Aftermarket products can be any part of a vehicle that is not sourced directly from the car's maker. These parts are direct replacement parts, designed to function the same, may not be physically identical to the original, but there are some instances that it even worked better than the OE parts. Hence, we will definitely relay your comments about the product to our supplier so we can address the issue on quality. Thank you for pointing this out to us. Your feedback as a customer is very helpful in order for us to determine the areas that we need to work and improve on. Thank you for your review.

Hi Eliu, Thank you for your review. We have sent you a separate email to help you out with the concern. Please check the email at your earliest convenience. All the best, Jason S. Customer Advocate Team