Hi Stefanie, Thank you for your review. We are glad to know that you are able to installed the part and it works well. We apologize if the part came damage. We have already made some improvements in terms of packaging quality before the order ships out, but it looks like we still have a room for improvement. We will definitely relay you feedback to our Shipping Department so we can improve our service further.I can see that you have already been assisted by one of our Customer Service agents regarding this issue. Thank you for giving us the chance to resolve your concern as soon as possible. We're looking forward to doing more business with you in the future. Thank you, Rose R. Customer Advocate Team