Hi Tim S., Good Day! Thank you for your review. We pride ourselves in selling good quality parts at reasonable prices so we are quite saddened and embarrassed that we fell short in your case. We will definitely relay your comments about the product to our supplier so we can address the issue on quality. Thank you for pointing this out to us. Our record shows that the refund has been issued to your account. We apologize again for the inconvenience, and appreciate the opportunity to better serve you. Thank you.