Hi Carlos, Thank you for taking the time to share your feedback about the delivery of your recent order. We sincerely apologize for the delay and inconvenience. We’ve been experiencing an especially high volume of orders, and our warehouses are striving to fulfill them as quickly as possible. We’ll be sure to look into what happened and find out why your order was not shipped to you on time. We’re always looking for opportunities to further improve our service, and will definitely treat this as one!