Hi Michael, I'm glad to assist you. Yes. It is brand new and scratch-free. It comes with a lifetime limited warranty as well. If your car appears in the vehicle fitment information below, it is guaranteed to fit. Grab our best offer, which has a 30-day post-purchase price match guarantee. Click the link below to buy it today. Happy shopping! https://www.carparts.com/climate-control-unit/dorman/rb599228?can=cpje1043_CSQA_20230922

Hi Jeff, thank you for reaching out. No, it does not. However, this item requires a calibration procedure after installation. As per Dorman, to calibrate the part, first remove the smart junction box fuse 15 for one minute. Switch the ignition to the ON position and wait 30 seconds. Turn the ignition off, reinstall the fuse, and turn the ignition switch to the ON position again. Wait 30 seconds, and verify all vents are operating properly. You can take advantage of our 30-day post-purchase Price Match guarantee. Click this link to order this part: https://www.carparts.com/climate-control-unit/dorman/rb599228?can=CPAP3648_CSQA_20220924 I hope this helps. Happy shopping.

Hi Stephen, I'm pleased to assist you. Yes. This part is guaranteed to fit the 2012 Ford Fusion SE with manual a/c controls. On the left side of the product image, there are 2 small pictures. The 2nd picture shows the back part of the product. If this is the right part (manual a/c, click on the link below to order while supplies last. You'll get a 30-day post-purchase price match guarantee with your order. I hope this is helpful. Enjoy shopping at Carparts.com! https://www.carparts.com/climate-control-unit/dorman/rb599228?can=CPGG4850