Hyundai recently received a barrage of customer complaints stating an unusual reason. Apparently, the company’s Palisade SUV gives off a certain stench upon reaching a few thousand miles.
The Korean automaker has reportedly been investigating the problem at its headquarters for months, trying to pinpoint the cause of what Palisade owners describe as a “pungent mix of old produce and used socks.”
An article published by The Drive claims Hyundai still has not determined what is causing the foul odor in the vehicle.
“We are aware of the concern and are currently in the midst of the investigation, which includes identifying and validating a fix,” a statement shared by Hyundai to the publication said. “Once a repair method is confirmed effective, a Technical Service Bulletin (TSB) will be released to provide direction to our dealer body on how to resolve the concern.”
While the automaker has yet to identify the source of the smell, several Palisade owners believe that it could be the Nappa leather material used on its seats. According to these customers, cloth-made seats are generally odor-free. Some, on the other hand, are blaming the headrests, while initial reports claimed the smell resonated from the seatback of the vehicle.
Until Hyundai finds a solution to the problem, there’s nothing owners can do but lower their windows while driving.
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