Hi Matthew, We pride ourselves in selling good quality parts at reasonable prices so we are quite saddened and embarrassed that we fell short in your case. We will definitely relay your comments about the product to our supplier so we can address the issue on quality. Thank you for pointing this out to us. Base on our records i can see that a return was processed on Sept. 28, 2020 by one of our agents. We have provided you the information on how to return the part and there would also include a free label for the return. Please let us know if there's anything else we might assist you with. Simply reply to the email we sent you.